FAQ

General questions

What industries is Datamin made for?

Any product where data change frequently in any ops-heavy or regulated industry can benefit from using Datamin. Meaning it is FinTech, Logistics, HealthTech, EnsuranceTech, E-commerce, Quick-commerce, Security, and Compliance. But not only.

Which departments can benefit from using Datamin?

Operations, Engineering, Data, Product, Revenue, Sales, and Customer success. So, absolutely, any department which wants to make decisions more data-driven.

Do I need to have the technical expertise to use Datamin?

Not at all. The only tech skills are required to connect Datamin to your data source. Afterwards the product is 100% no-code.

Is it possible to integrate Datamin into the existing software stack in the organization?

Yes, Datamin is designed to fit the existing data stack without a need to replace anything. More information is described in a separate article.

Security & Compliance

Is there a dedicated Information Security Officer in Datamin?

We don't have a dedicated one, but this reponsibility is taken care of by our CEO Artem Demchenkov, who has solid Information Security experience, including 8 years of being responsible for it in the FinTech industry (Funding Circle Germany, Billie) as Head of Engineering and CTO. Billie is regulated by a German regulator BAFIN and Artem was taking care of the CIRO responsibilities there for 4.5 years.

On top of that, he is also deeply familiar with PCI DSS, since he as a consultant helped a B2B cryptocurrency company Mercuryo to get a PCI license and prepare their infrastructure and documentation for quarterly audits.

Are you using public cloud service providers?

Yes, we use AWS and the data center is located in Frankfurt.

How is personal data information (PII) stored and secured (employees, customers, etc.)? Is there data processed outside the EU?

All data is stored in the EU in the AWS data center in Frankfurt. That's where the personal information of employees is also stored. The PII of customers is stored in Salesforce in their EU data center in Frankfurt as well.

Do you conduct regular internal or external audits?

A basic audit is done by the engineering team for every new deployment of the new code or infrastructure, and then a more extended one is done once per quarter.

Do you have a documented Information/Cyber Security Policy(es)

Yes, we do have policies containing in particular areas of organization of information security; human resources security; asset management; access control; cryptography; physical and environmental security; operations security; communications security; system acquisition, development, and maintenance; supplier relationships; information security incident management, information security continuity management; compliance; personal data protection. This documentation can be provided by a request.